McJobs : Stress related symptoms among men and women in the high-touch sector
, Christina Lindkvist Scholten
This paper investigates differences in stress related symptoms among men and women in the high-touch sector. The new high-touch sector has been defined as low skilled, generic, and customer oriented jobs in, for example, restaurants, hotels and trade. In the high-touch sector influence over work is eroded by uncertainty and insecure employment conditions. There is reason to believe that people with insecure conditions might be more vulnerable for stress related symptoms. Also, the young, and specifically young women, are overrepresented in this sector. We know from earlier research that women more often report stress related symptoms than men. This study confirms these results. In this study the probability for women is 50% higher to be hit by stress related symptoms than for men. Also education shows a significant result. The highly educated has 50 percent lower probability than the low educated to be hit by stress related symptoms. However, high-touch occupations show no significant difference from other occupations when it comes to stress.